Terms & Disclaimers

1. Contractual Relationship & Acceptance of Terms

These Terms govern your use of the AutoSpect website at autospect.co.uk ("the Site") and the AutoSpect mobile application ("the App"). By using either, you agree to be bound by these Terms of Service and Disclaimers. If you do not agree to them, do not use the Site or the App.

AutoSpect is operated by AUTOSPECT LTD, a private limited company registered in England and Wales under company number 17262131, whose registered office is 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ. In these Terms, "we", "us" and "AutoSpect" mean AUTOSPECT LTD.

Where you obtained the App from Apple's App Store, you acknowledge that these Terms are concluded solely between you and AUTOSPECT LTD, and not with Apple, Inc. AutoSpect, not Apple, is solely responsible for the App, its infrastructure, and its content.

2. Nature of the Service

AutoSpect is an informational data-aggregation utility designed to assist private car buyers in organising and interpreting publicly available vehicle data, historical MOT maintenance summaries, and probabilistic, model-specific insights generated by large language models (LLMs). The Site and the App do not constitute and must not be relied upon as:

• A professional mechanical vehicle inspection or engineer's report
• Legal or financial advice regarding any vehicle marketplace transaction
• A statutory guarantee of vehicle condition, roadworthiness, valuation, or structural safety
• A substitute for an in-person, physical inspection conducted by a qualified automotive mechanic

3. Exclusion of Liability

To the maximum extent permitted by the laws of England and Wales, AutoSpect and its individual operators shall not be liable to you in contract, tort (including negligence), or otherwise for any direct, indirect, incidental, or consequential financial losses, damages, or repair expenses arising from:

• Your reliance on any data analytics, automated inspection checklists, metadata scores, or diagnostic suggestions produced by the Site or the App
• The physical purchase, non-purchase, mechanical breakdown, or subsequent road condition of any vehicle
• Any structural inaccuracies, systemic outages, or outdated parameters present in third-party vehicle registries or DVLA-connected data feeds
• AI-generated insights that are incomplete, outdated, or contextually misleading

4. Limitation of Liability & Statutory Carve-Out

Nothing in these Terms shall limit or exclude AutoSpect's liability for:

• Death or personal injury caused by our proven negligence
• Fraud or fraudulent misrepresentation
• Any other liability that cannot be lawfully excluded or limited under the laws of England and Wales

Subject to the above, our total cumulative liability to you for any claim arising out of or related to your use of the Site or the App shall not exceed the exact price paid by you for the relevant report or in-app purchase, or £15 where no purchase was made.

5. Purchases, Cancellation & Refunds

Buying on the website. Payments made on autospect.co.uk are taken by AUTOSPECT LTD through our payment processor, Stripe. We never receive or store your card details. The price shown at checkout is the total price payable, inclusive of any applicable VAT, with no additional charges.

Buying in the app. Purchases made inside the iOS app are processed through Apple's App Store using StoreKit, and are validated on your device by Apple. For those purchases, refunds are handled by Apple through the App Store, because Apple is the merchant of record.

Your right to cancel, and why you are asked to waive it. For digital content bought on the website you would normally have 14 days to cancel. Because your Decision Report is produced immediately — using paid data we are charged for and cannot recover — we ask you to confirm at checkout that you want it straight away and that you understand you lose the right to cancel once it has been generated. You give that confirmation by ticking the box before payment. If you would rather keep your 14-day right, simply do not complete the purchase.

When we will refund you. Once a report has been generated we cannot refund it because you have changed your mind. We will refund you in full if the report fails to generate, never reaches you, or is materially wrong about your vehicle. Email support@autospect.co.uk with your registration and we aim to respond within 2 working days.

Nothing in this policy restricts, limits, or excludes your statutory consumer rights under the UK Consumer Rights Act 2015 regarding digital content that is proven to be faulty or misdescribed.

6. Third-Party Data & AI Disclaimers

Vehicle history, MOT parameters, and specifications are retrieved via public APIs connected to UK transport registries. AutoSpect does not warrant the ongoing accuracy or availability of external public records. Users should independently verify critical information before making any financial commitment.

All automated checklists, fault pattern suggestions, and buyer question guides are probabilistic computations delivered by generative large language models. They are provided solely as an open-ended framework to aid your personal research and must not be treated as definitive or infallible diagnoses.

7. Maintenance, Support & Product Claims

AUTOSPECT LTD is solely responsible for providing any software maintenance or product support for the Site and the App. Where the App was obtained from the App Store, Apple, Inc. has no obligation whatsoever to furnish any maintenance or support services in respect of it.

AUTOSPECT LTD, and not Apple, is responsible for addressing any user or third-party claims relating to the possession or use of the Site or the App, including but not limited to product liability claims, regulatory compliance failures, or intellectual property infringement claims.

8. Intellectual Property

All content, branding, software, and design within the Site and the App are the intellectual property of AutoSpect and its operators. You may not reproduce, distribute, or create derivative works without prior written consent.

9. Governing Law & Jurisdiction

These Terms, their subject matter, and their formation are governed exclusively by the laws of England and Wales. You and AutoSpect agree that the courts of England and Wales shall have exclusive jurisdiction over any legal disputes arising under this agreement.

10. Changes to These Terms

We reserve the right to update these Terms at any time. The "Last updated" date will reflect the most recent revision. Where changes are material, we will notify you on the Site, or within the app, before they take effect.

11. Contact

For legal enquiries, formal notices, or operational questions regarding these Terms, please contact us at support@autospect.co.uk.